Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Mind platform and related services (the "Service") operated by Spartner B.V. ("Spartner", "we", "us", or "our"). By creating an account or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. The Service

Mind is an AI-assisted marketing platform that helps you plan, generate, schedule and publish content across connected channels. Features available to you depend on your subscription plan and the integrations you authorize.

3. Accounts and Eligibility

• You must be at least 16 years old and able to enter into a binding contract.
• You are responsible for keeping your credentials confidential and for all activity under your account.
• Notify us immediately at info@spartner.nl if you suspect unauthorized access.

4. Fees, Subscriptions and Renewals

• Paid plans are billed in advance on a recurring basis through our payment processor.
• Subscriptions renew automatically until cancelled from your account settings.
• Fees are non-refundable except where required by applicable law.
• We may change pricing with reasonable notice; changes take effect at the start of the next billing cycle.

5. Your Content

You retain all rights to the content you upload, generate or publish through the Service ("Your Content"). You grant Spartner a limited, worldwide, non-exclusive license to host, store, process and transmit Your Content solely to operate the Service on your behalf — including publishing it to the third-party platforms you connect.

6. Acceptable Use

You agree not to:

• Violate any law or the terms of any platform you connect (e.g. Meta, LinkedIn, X, WhatsApp).
• Publish content that is illegal, infringing, deceptive, hateful, harassing, or violates third-party rights.
• Attempt to gain unauthorized access to the Service, other accounts, or its underlying infrastructure.
• Reverse engineer, scrape, or resell the Service without our written consent.
• Use the Service to send spam or to generate content intended to mislead about its automated nature in violation of applicable rules.

7. Third-Party Integrations

The Service connects with third-party platforms through OAuth and similar mechanisms. Your use of those platforms is governed by their own terms and privacy policies. Spartner is not responsible for outages, policy changes or actions taken by those third parties.

8. Intellectual Property

The Service, including software, design and trademarks, is owned by Spartner B.V. and protected by intellectual property laws. Nothing in these Terms transfers ownership of the Service to you. You may not remove proprietary notices from the Service.

9. Privacy

Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference.

10. Suspension and Termination

• You may stop using the Service at any time and cancel your subscription from your account settings.
• We may suspend or terminate access if you violate these Terms, fail to pay fees, or if continued use would expose Spartner or other users to legal or security risk.
• Upon termination we may delete Your Content after a reasonable retention window in line with our Privacy Policy.

11. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, Spartner disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated output may be inaccurate; you are responsible for reviewing it before publishing.

12. Limitation of Liability

To the maximum extent permitted by law, Spartner's aggregate liability arising out of or relating to the Service shall not exceed the fees you paid for the Service in the twelve (12) months preceding the claim. Spartner is not liable for indirect, incidental, consequential, special or punitive damages, including lost profits, lost revenue or lost data.

13. Indemnification

You agree to indemnify and hold Spartner harmless from claims, damages and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your violation of these Terms.

14. Changes to the Service or Terms

We may modify the Service or these Terms from time to time. Material changes will be announced through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance.

15. Governing Law and Disputes

These Terms are governed by the laws of the Netherlands, without regard to its conflict-of-laws rules. Disputes that cannot be resolved amicably will be submitted to the competent courts of the Netherlands, unless mandatory consumer law provides otherwise.

16. Contact